ITblog: DNS Changer Malware

Every once in awhile, a message “goes viral” on email, internet and sometimes even by word-of-mouth, announcing some strange phenomenon, oftentimes a computer virus.   And most of the time, if you do a bit of research, using websites such as snopes.com, you’ll find that the content of the message is a hoax that is just clogging up your inbox.

In any event, this weekend there is another message circulating, this time about the DNS Changer Malware, but it’s NOT a hoax.   And if your computer, tablet or phone is infected, from 09 July 2012 you won’t be able to access the Internet.

David, from Computer Problems? I Can Help gives a brief synopsis of the issue and explains what users should do to ensure they are free of the DNS Changer:

SYNOPSIS:

  • The DNS Changer will not delete any of your files or cause any real damage to your computer. At most, your internet might be interrupted until you fix the issue
  • Some years ago, some rogue DNS servers were set up and individuals’ computers were changed to use those rogue servers. Those rogue servers were disconnected and new ones put in place that work correctly, but they will be shut off on 8 July 2012.
  • Your DNS server addresses might have been changed. Basically, DNS is the “operator” that tells you what “phone number” your computer needs to reach a specific web site. You type in google.com, the DNS server translates that to 74.125.232.110 and directs you to the correct website
MOST IMPORTANT THING YOU NEED TO DO RIGHT NOW

Go to the website: www.dns-ok.us.
If you see a green picture, “DNS Resolution = GREEN”
you are OK and are not infected by the DNS Changer Virus.

If however, you see a RED image, “DNS Resolution = RED”, you are “infected” and you will need to clean your computer.

NEED HELP?
If you see the red image and don’t know or can’t figure out how to change it (anti-virus software will NOT find it), David or another IT professional, can help you out.
If you’d like to contact David, email david@zicount.com, call him on +41.79.783.09.90 or Skype him at davidnitzsche-bell and he’ll walk you through the fix (which takes about 2-5 minutes, but due to variations between different versions of Windows and Mac and whether you are connected wirelessly or by a cable (or both!), it’s not feasible to put together a simple follow-these-simple-steps for the fix).

 

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